Cookie Policy

COOKIE POLICY

Last updated: 13 July 2026

At ROBUST EUROPE, S.L. we use cookies and similar technologies on our website robust-europe.com (hereinafter, "the Website") to offer a better browsing experience, analyse use of the Website and, with your consent, show you personalised advertising.

This Cookie Policy supplements our Privacy Policy and our Legal Notice, which we recommend you also consult.

 

1. WHAT ARE COOKIES?

Cookies are small text files stored on your device (computer, smartphone, tablet) when you visit a website. They serve to allow the website to remember information about your visit (language, preferences, items in basket, etc.) and to recognise you on subsequent visits.

Cookies may be:

First-party: installed and managed by the Website itself (Robust).

Third-party: installed and managed by third parties (Google, Meta, etc.) through the Website.

And by duration:

Session: deleted automatically when you close your browser.

Persistent: remain on the device for a set period or until you delete them manually.

This Policy uses the term "cookies" in a broad sense to also include other similar technologies such as tracking pixels, tags, web beacons, local browser storage (localStorage) and analogous technologies.

 

2. APPLICABLE REGULATIONS

The use of cookies on the Website is governed by:

Article 22.2 of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSI-CE).

Regulation (EU) 2016/679 (GDPR).

Guide on the Use of Cookies of the Spanish Data Protection Agency (AEPD) in its current version.

 

3. TYPES OF COOKIES USED ON THE WEBSITE

The cookies used on the Website are classified into the following categories:

3.1 Technical or strictly necessary cookies

These are essential for the functioning of the Website and the provision of the services requested by the User. Without these cookies, the Website could not function correctly.

They include, among others: session cookies, basket cookies, checkout process cookies, security and authentication cookies, load balancing cookies, language or region preference cookies.

These do not require User consent, in accordance with Art. 22.2 LSSI-CE.

3.2 Preferences or personalisation cookies

These allow User settings and preferences to be remembered (language, currency, recently viewed products, type of browsing) to offer a more personalised experience.

These require prior User consent.

3.3 Analytics cookies

These allow the use of the Website to be measured and analysed (number of visits, most viewed pages, browsing time, traffic source, etc.) in order to improve the service based on analysis of user behaviour.

The Website uses Google Analytics (GA4) analytics cookies, owned by Google Ireland Limited / Google LLC.

These require prior User consent.

3.4 Advertising and tracking cookies

These allow the most efficient management possible of advertising spaces on the Website and, where applicable, the display of personalised advertising on other platforms based on the User's prior browsing of the Website.

The Website uses cookies and pixels from:

Meta Pixel (Facebook/Instagram Ads), managed by Meta Platforms Ireland Limited / Meta Platforms, Inc.

Google Ads (where applicable), managed by Google Ireland Limited / Google LLC.

These require prior User consent.

 

4. DETAILED TABLE OF COOKIES USED

This table will be updated periodically as the tools used on the Website change. The list updated in real time can be consulted in the cookie configuration panel available in the lower banner of the Website.

Technical cookies (no consent required)

Cookie

Provider

Purpose

Duration

_shopify_y, _shopify_s

Shopify

Session and basket identification.

Session / 1 year

cart, cart_sig, cart_ts

Shopify

Basket management.

2 weeks

_secure_session_id

Shopify

Secure authentication during checkout.

Session

localization, currency

Shopify

Language and currency preferences.

1 year

cookie_consent

Robust

Store the user's choice on cookies.

1 year

Analytics cookies (consent required)

Cookie

Provider

Purpose

Duration

_ga

Google Analytics

Distinguish unique users.

2 years

_ga_<ID>

Google Analytics

Session state persistence.

2 years

_gid

Google Analytics

Distinguish users.

24 hours

_gat

Google Analytics

Limit the request rate.

1 minute

Advertising and tracking cookies (consent required)

Cookie / Pixel

Provider

Purpose

Duration

_fbp

Meta Pixel

Store and track visits to sites for Meta Ads.

3 months

_fbc

Meta Pixel

Identification of clicks on Meta adverts.

2 years

fr

Meta

Personalised advertising and campaign measurement.

3 months

_gcl_au

Google Ads

Attribution of Google Ads conversions.

3 months

 

5. DATA TRANSFER TO THIRD PARTIES AND INTERNATIONAL TRANSFERS

The use of third-party cookies entails external providers (Google, Meta) accessing certain browsing data of the User.

Some of these providers are based in the United States, which involves an international transfer of data. Transfers are made with the appropriate safeguards provided for in Chapter V of the GDPR:

EU-US Data Privacy Framework (DPF) — Adequacy decision of the European Commission of 10 July 2023.

Standard Contractual Clauses (SCC) approved by the European Commission.

For more information on the processing of data by these providers, you can consult their respective privacy policies:

Google: https://policies.google.com/privacy

Meta: https://www.facebook.com/privacy/policy

 

6. CONSENT MANAGEMENT

When you first access the Website, a cookie configuration banner will be displayed allowing you to:

✅ Accept all cookies.

❌ Reject all non-technical cookies (in which case only strictly necessary cookies will be installed).

⚙️ Configure your preferences by category (analytics, advertising, preferences).

Consent is given freely, specifically, in an informed manner and unambiguously, in accordance with the GDPR. No non-technical cookies will be installed until you give your express consent.

Robust does not use "cookie walls": refusal of cookies does not prevent access to the Website or its basic functionalities.

 

7. HOW TO WITHDRAW OR MODIFY CONSENT

You may modify or withdraw the consent given at any time by accessing the cookie configuration panel permanently available in the footer of the Website (link "Configure cookies" or similar).

Withdrawal of consent does not affect the lawfulness of processing carried out prior to such withdrawal.

 

8. HOW TO CONFIGURE COOKIES IN YOUR BROWSER

Independently of the Website's configuration panel, you can configure cookies directly from your browser. The links to instructions for the most common browsers are below:

Google Chrome: https://support.google.com/chrome/answer/95647

Mozilla Firefox: https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop

Apple Safari: https://support.apple.com/guide/safari/manage-cookies-sfri11471/mac

Microsoft Edge: https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09

Please note that disabling all cookies may affect the operation of the Website, in particular the placing of orders and use of the basket.

 

9. UPDATES TO THE COOKIE POLICY

Robust reserves the right to amend this Cookie Policy at any time to reflect changes in the cookies used, regulatory changes or changes in the AEPD's guidelines.

Amendments will be published on the Website and will enter into force from the date of publication. We recommend that you review this Policy periodically.

 

10. CONTACT

For any query relating to this Cookie Policy, you can contact us at:

Email: info@robust-europe.com

Phone / WhatsApp: +34 640 61 25 56

Postal address: ROBUST EUROPE, S.L. — Calle Espiño 120, 15405 Ferrol, A Coruña, Spain

Cookie Policy prepared in accordance with Article 22.2 of Law 34/2002 (LSSI-CE), Regulation (EU) 2016/679 (GDPR) and the Guide on the Use of Cookies of the Spanish Data Protection Agency.