One crate.
NOT JUST A CRATE.
Grooming table. Stackable system. Trolley-ready. You name it.
CHOSEN BY PROFESSIONALS.
Why Robust Dog Crates?
Safe, collapsible and durable. In one crate.
Real Opinions About ROBUST
Real Experiences With ROBUST
FAQs about Robust
Does ROBUST offer a guarantee on its crates?
Yes. Every ROBUST crate comes with a 10-year structural guarantee covering manufacturing defects and any issues with the structure, joints, or locks. Accessories are covered by the standard legal warranty.
To make a claim, message us on WhatsApp or by email with your order number and photos of the issue. We'll arrange repair, replacement parts, or a full product replacement depending on the case.
What's your return and exchange policy?
You have 15 days from delivery to try your crate. If it's not for you, the customer covers the return shipping. Once we receive the product back in good condition, we refund 100% within 5–10 days.
We also accept size exchanges — the customer covers shipping for at least one of the legs.
How do I know what size my dog needs?
Measure your dog standing up: floor to shoulder, and chest to base of tail. Add 10–15 cm to each measurement so they can turn and lie down comfortably.
→ See our size guide
If you get it wrong, our 30-day return policy lets you switch sizes without hassle.
Does the guarantee cover damage caused by the dog?
No. The guarantee doesn't cover bites, scratches, impacts, or normal wear. It covers manufacturing defects and structural issues only.
That said, if your dog has damaged the crate, write to info@robust-europe.com and we'll do our best to help — replacement parts or alternatives where possible.
What's the shipping policy? Is delivery free to every country?
We ship across Spain and the rest of Europe:
- Spanish mainland and Portugal: 24–48h
- Rest of Europe: 3–7 business days
- Balearic Islands, Canary Islands, and special zones: timing and cost on request
For specific quotes, write to info@robust-europe.com.